About us

Covid -19 Policy Update

Under the new government guidelines, garden centres in Wales are allowed to open to the public as of Monday 11th May 2020 as long as precautions are made with regard to social distancing.

Here at Caerphilly Garden centre we will be implementing new measures to ensure the safety of both our customers and our staff.

We ask all of our customers to please be aware of these measures and to make allowances for the changes when shopping with us.

As in many other shops, Customer numbers within the store will be limited and to allow for this there will be a spaced queuing area outside, customers will then be advised by a member of staff when they are allowed to enter the store.

We will also not allow customers to bring in​ dogs (except for assistance dogs) for the foreseeable future, Dogs should not be left in cars either so please leave them at home.

It is important that customers have an idea of the products that they wish to buy before arriving, prolonged browsing within the store will hold up the flow of customers and mean that customers are here for a lot longer than they need to be.

Please telephone first to make sure your desired items are in stock before making an unnecessary journey.

The store will have navigation markers and signs to aid customers in finding the products that they are looking for and to aid with social distancing.

The Till area will have spaced queuing, as well as screens for the protection of staff and customer alike.

We ask that customers pay by card and our contactless limit has been increased to £45.

Sanitizer stations will be sited around the store in key areas, for  example near the trolleys and customer toilets

 Please note The Palms Restaurant will reopen Monday 3rd August following social distancing guidelines

Please be responsible and respectful to both staff and other customers, these are difficult times that can be frustrating but we are all in this together and only by working together can we reopen with safe and relatively stress free conditions.

Thank you.

 

Only a short drive from Caerphilly town centre and Caerphilly’s famous castle, Caerphilly garden centre was established some 40 years ago.

Even today it remains an independent, family owned and run Garden centre, so we can create a unique shopping experience and product selection which cannot be matched by the larger chain stores.

Our plant area has recently had a full rebuild and is full of seasonal plants and shrubs to satisfy any gardener from novice to expert.

The Palms restaurant has a fantastic selection of tempting treats and home cooked meals from a simple tea and scone to a Sunday roast with all the trimmings.

 We are stockists of Yankee candle products and Bomb cosmetics, our gift department is packed with great gift ideas and presents for any occasion, even if you just fancy treating yourself.

We offer a vast range of furniture and Barbeques, stone ware and aggregates, as well as Garden products to suit any need

Our fully trained members of staff are always on hand for help and advice; we look forward to seeing you soon.

See more: 

Our Garden Centre   The Palms Restaurant